TERMS & CONDITIONS
- Payment terms are strictly cash, card or EFT on placement of order.
- ALL ELECTRICAL and ELECTRONIC components are required to be fitted by a certified Auto Electrician as they are strictly non returnable and non refundable. Should the component be found faulty by the Auto Electrician, a fault & diagnostic report must accompany the faulty part for a claim to be lodged.
- Correctly and/or Specially ordered parts are not returnable and are non refundable.
- Incorrectly supplied parts must be returned within 5 days in the original packaging and must not have been fitted.
- Any items that have been disassembled, used or tampered with cannot be returned for credit.
- A 20 % Handling Fee will be applicable where parts have been correctly supplied and/or have not been collected and/or returned within a 5 working day period.
- Shipping of Parts to and from our premises for the purposes of a claim will be for the customer’s own account.
- Shamama Korean Spares do not arrange any courier and/or transport for the delivery or collection of parts to customers.